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North Florida/South Georgia VA HCS facility (573QH) in Ocala scheduled 2,765 medical appointments in July 2020

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The North Florida/South Georgia VA Health Care System, subsidiary 573QH in Ocala, Florida, scheduled 2,765 pending appointments during the period ending August 1, according to data collected from the U.S. Department of Veteran’s Affairs.

Of the total number of appointments, 2,753 had a wait time of 30 days or less (99.6%) and 12 appointments (0.4%) were scheduled more than 30 days out.

A study published in the Journal of the American Medical Association (JAMA) in January 2019 reported that wait times for new appointments at VA health care facilities were similar to or better than wait times at private-sector providers between 2014 and 2017.

The Government Accountability Office (GAO), however, released a report in July 2019 that cautioned that the VA's data-tracking system only captures part of the appointment process and fails to account for the time that it takes the VA to enroll veterans in its health benefits program.

The VA explains on its website that when veterans apply for benefits, they are assigned to one of eight priority groups, with those who need immediate care due to service-related disabilities placed in higher priority groups. Veterans who do not have service-connected disabilities and earn a higher income are placed in the lower priority groups.

North Florida/South Georgia VA Health Care System Appointments Scheduled in July
Facility CodeLocationTotal Appointments ScheduledAppointments Scheduled 30 Days or LessAppointments Scheduled More than 30 Days
573Gainesville47,03143,2713,760
573BYJacksonville29,49327,1282,365
573GIThe Villages20,41719,2611,156
573GFTallahassee17,36916,532837
573A4Lake City11,52110,755766
573QGJacksonville Southpoint10,68110,103578
573QJJacksonville8,8588,292566
573GDOcala8,5228,389133
573GESaint Augustine6,6776,59087
573GAValdosta3,9423,91527
573QKLake City3,5523,54111
573QDGainesville3,5163,43878
573QEGainesville3,2333,131102
573GJSt. Marys2,9252,88045
573QHOcala2,7652,75312
573GMWaycross2,7622,74319
573GLPalatka2,7452,73411
573GKMarianna2,2132,15063
573QBGainesville 2-98th Street93785780
573QCGainesville481267214
573GNPerry4384380
573QAGainesville 1-16th Street59590
573QFGainesville321220
573GGLecanto110
Source: U.S. Veteran's Administration

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